Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.watsonsfabrics.co.uk website (the “Service”) operated by Watsons Fabrics (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, delivery address, phone number and email address.

Links to other web sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Watsons Fabrics. Watsons Fabrics has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Watsons Fabrics shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be returned unused and in the same condition that you received it. Your item must be in the original packaging, undamaged and unopened.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Cut fabric, trims and ribbons will not be refunded, unless there is a fault with the product. We will not refund delivery costs for products sent back which are not faulty.

Delivery of an order shall be completed when the product is delivered to the address you gave us and the product will be your responsibility from that time. You own the product once we have received payment in full, including all applicable delivery charges.

Product images and description

While every care has been taken to ensure the accuracy of the colours depicted in our images, please be aware that due to monitor resolution, lighting, photo processing software and other factors it is almost impossible to represent colour to 100% accuracy. Images are for illustrative purposes only. Where possible we try to include the composition, width and weight of our fabrics in the product description. As this information is provided to us by the manufacturer or our suppliers, we cannot guarantee the accuracy of this information.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. These Terms were most recently updated on 31 August 2020.

Contact us

If you have any questions about these Terms, please contact us.